CareLedger helps registered providers manage care records, medication logs, and compliance documentation securely in the cloud.
Typical office costs
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CareLedger service
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Save 70%Trusted by leading healthcare organisations
Why choose CareLedger
CareLedger is a secure digital documentation and record-management platform built for Australian care and disability service organisations. It lets authorised staff record support activities, medication logs, incident reports, and compliance documentation in one streamlined, cloud-based system, while maintaining strong data security standards.
Disclaimer
CareLedger is a documentation platform only and does not provide medical advice, diagnosis, treatment recommendations, or clinical decision support.
For your organisation
Digitises daily support notes and care documentation
Simplifies medication administration recording, including PRN logs
Centralises incident reports, visitor logs, and health observations
Reduces paperwork and manual filing
Improves audit readiness and compliance documentation
Enhances record accuracy and accountability
Provides secure, cloud-based data storage
Enables authorised team access with role-based permissions
Streamlines internal workflows through smart form automation
Saves administrative time and operational costs
The difference
AI assistant Built in
Type or speak. The assistant pulls from your live record and renders one of the verified cards your team already uses in the MAR. It does not write a clinical word of its own.
"Who is due for meds in the next hour?"
Renders Time-sorted list of medication-due cards. Tap a row to record in the MAR.
"Did Mr Chen take his warfarin this morning?"
Renders A single status card: given, missed, refused, or held. Source-linked to the MAR entry.
"Anyone with a fever today?"
Renders Filtered participant grid, sorted by temperature, with three-day sparklines.
"Lila seems confused. Anything new?"
Renders Timeline of medication changes plus a read-only flag from our rules engine.
"What changed since yesterday?"
Renders Shift handoff card: new orders, missed doses, vitals out of range. Replaces the morning huddle email.
"Tell Mr Garcia's daughter what happened today."
Renders A draft family message. You review and press send, the assistant never sends on its own.
The assistant looks up, summarises, and drafts. It never signs a MAR cell, gives a medication, or changes a chart on its own.
Answers render as the same cards your team uses in the MAR. The model picks which card; CareLedger supplies the data, validation, and rules.
Records never leave Sydney and Melbourne. Every prompt and rendered card is logged. Any organisation, role, or participant can switch the assistant off.
Every card the assistant renders is the same card your support workers see in the MAR. The assistant chooses which card; the data and the validation come from CareLedger.
120+
Australian providers
450k+
Chart entries logged
99.95%
Service uptime
0
Records sent offshore
Platform capabilities
Everything your service needs to capture, manage, and act on care records, working together in one platform.
System roles and features
Secure, granular permissions give every team member the exact charts and tools they need.
Run the whole care business from one place, with the dashboards and controls leadership needs.
Key tools
Keep every shift safe and accountable, with red flags and approvals on one screen.
Key tools
Plan better care and track outcomes, from rostering through to medication charts.
Key tools
Log notes, meds, and tasks straight from the field, online or off.
Key tools
Corporate solutions
Designed to support the specific needs of care and disability organisations across Australia.
For programs like Carer Gateway: free services, counselling, emergency respite, and financial assistance for unpaid carers.
For organisations like Carers Australia delivering resources, education, and advocacy at scale.
Residential, home care, and dementia support providers.
Disability-related providers and their support workers.
Tailored care for Aboriginal and Torres Strait Islander people and other diverse communities.
Private, commercial, or not-for-profit in-home support services.
Fully customisable
Shape CareLedger around how your teams actually work, then keep it aligned as your policies and regulatory requirements evolve.
Loved by Australian providers
“Audit readiness used to mean weeks of pulling paper. Now the structured records and activity logs make evidence trivial to export, and every coordinator starts the day already across what changed.”
Maya Henderson
Service coordinator, Riverside SIL
“Our support workers actually enjoy using it. Offline progress notes mean zero double entry at the end of a shift.”
Daniel Okafor
Care manager, Riverside SIL
“We were ready for our NDIS audit a week early. The append-only chart records made evidence trivial to share.”
Marisol Vento
Quality and safeguards manager, Sunbeam Care
Uncompromising security
Australian data sovereignty, end-to-end encryption, and a built-in compliance engine come standard with every CareLedger workspace.
Data is stored exclusively in ISO 27001 certified data centres within Australia (Sydney and Melbourne). It is processed in-region and never leaves it.
Encrypted at rest with AES-256 and in transit with TLS 1.3, backed by rigorous key management so records stay protected end to end.
Built-in alignment with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and the Health Records Act, with automated audit logs over every interaction.
Certified
ISO 27001 Information Security
Turning the assistant on changes none of this.
The MAR your auditor signed off on
The audit trail you trust
The compliance posture your board approved
If the assistant is offline, every CareLedger feature still works. The MAR was the source of truth before; it still is. The assistant is a navigator on top of CareLedger, not a dependency of it.
Spin up a CareLedger workspace in minutes. Free for the first 30 days, no credit card required.