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Platform features

Everything your care service needs, in one workspace.

Replace the binders, the spreadsheets, and the brittle messaging threads with a single platform built for care delivery.

CareLedger Assist (built-in AI)

A safety-aware assistant on top of your live record. Ask in plain English, get a verified card. Read-only and draft-only by design.

  • Caretaker prompts: "who is due", "anyone with a fever", "what changed"
  • Renders the same audited cards your team already uses in the MAR
  • Drafts family updates and shift handoffs (you press send)
  • Voice-first for hands-busy moments (on the roadmap)
  • Every prompt, tool call, and rendered card is logged
  • Never used for dose math, alarms, PRN authorisation, or allergy checks

User and access management

Give every team member the right level of access. Built for multi-site, multi-role care and disability providers.

  • Unlimited administrator accounts
  • Unlimited support worker and participant users
  • Role-based access control and team permissions

Forms and digital records

Replace paper charts and binders with structured, append-only digital records.

  • Create unlimited digital forms and care charts
  • Capture unlimited submissions and entries
  • Smart forms with conditional logic
  • Ask the assistant to surface any chart in three seconds
  • Secure document and file library

Mobile and on-the-go care

Support workers capture notes, medications, and incidents from any device, online or off.

  • Full-featured mobile app
  • Offline access with automatic sync
  • Hands-busy voice mode for routines and meds (on the roadmap)
  • Real-time updates from the field

Workflow and automation

Automate the busywork so coordinators can focus on care, not chasing paperwork.

  • Task assignments and action tracking
  • Automated alerts and notifications
  • Assistant-drafted shift handoffs and family updates
  • House and participant scheduling calendar

Security and compliance

Audit-ready by default, with append-only clinical records and detailed activity logs.

  • Advanced form-level permissions
  • Audit-ready activity logs
  • Full AI audit: every prompt and tool call logged with user, participant, shift
  • Secure cloud storage, hosted in Australia

Payments and customisation

Send invoices, accept payments, and brand the workspace as your own.

  • Integrated online payments
  • Custom branding with your logo and theme
  • Tailored integrations and exports

Disclaimer

CareLedger is a documentation platform only and does not provide medical advice, diagnosis, treatment recommendations, or clinical decision support.

Try every feature for 30 days, free.

Spin up a workspace, invite your team, and explore every CareLedger module without a credit card.

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